customer service - Most popular for November 2009
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With the end of the line in sight for FCD General Manager Michael Hitchcock, I thought I might
discuss ticket sales and customer service. It's not secret that FCD has lacked in that department
the last few years. One of the General Managers I respect most from the early days of MLS is the
ex-Fire Gm Peter Wilt.
When I was younger and online shopping wasn't around, I used to buy my electronics in Dixons. I
hated it. The customer service there was horrible, stifling to the point where you felt like
they...
